Collaborative Action consults directly to firms to provide new levels of effectiveness in addressing critical business issues, including overcoming the hidden underlying patterns that historically have blocked successful implementation. Here are some representative business functions and critical business issues to which Collaborative Action can make dramatic improvements. In many cases we work in tandem with the client's existing processes and standard methods to produce a substantial leap in performance.

Critical Business Issues & Functions

• Maximizing alignment of strategic planning with key organizational competencies
• Increasing efficiency in cross-functional coordination
• Facilitating strategic executive decision making
• Increasing marketing and sales effectiveness
• Developing new products or services that meet genuine customer needs
• Designing and improving internal processes that minimize negative unintended consequences of previous systems
• Improving client and customer relations
• Facilitating cultural change
• Assisting programs or projects in trouble

A medium to large scale CAT installation includes these unique features:

• Jointly designing and testing solutions based on Internal Dialogue, i.e., what is typically undiscussable about the critical business issues; and,
  
  
• Measuring, at any chosen interval, the business value of improvements in effectiveness and efficiency.

The "lessons learned" from the early stages of a project are quickly used to improve the later stages. Once client staff are able to use CA tools effectively, organizations become increasingly self sufficient and better able to produce the desired results in a quality way. .